FAQ

Getting started

Is there a free plan? Yes. You can run a workspace on the Free plan with no credit card, and upgrade when you hit a limit. See Plans & pricing.

How do I add my team? Invite people by email under Settings → Members and assign each a role. See Invite your team.

Plans & billing

What currency is billing in? Prices are shown in Malaysian Ringgit (RM).

Can I change or cancel my plan? Anytime, from your workspace billing settings. Changes take effect immediately and are prorated.

Who can manage billing and costs? Billing and costing are restricted to the workspace owner. See Roles & permissions.

Using Aztra

How do points work? You earn points (shown as Koin in the app) from completing issues — credit is shared across the assignee, the reviewer, and everyone consulted or accountable on the work. The leaderboard runs in quarterly seasons that reset.

Why can't I move my issue to review or done? Time must be logged on an issue before it can enter review or be completed. Log your time, then move it.

Does Aztra connect to my other tools? Yes — Google Calendar, Google Sheets, GitHub, GitLab, and Bitbucket. See Integrations.

Can I see what my team shipped? Admins and managers can use Reports and the Strategy view.

Apps & API

Is there a mobile or desktop app? Mobile and desktop apps are in active development. These docs will cover them once they're ready.

Is there a public API? There's no REST API yet, but you can connect AI assistants to your workspace today through Aztra's MCP server — see AI in Aztra. A conventional developer API and its docs will follow later.